Terms & Conditions
Welcome to ZA-CASA (“we,” “our,” “us”). These Terms & Conditions govern your access to and use of www.za-casa.com (the “Website”).
By accessing or using our Website and purchasing from us, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Website.
1. Use of the Website
By using this Website, you confirm that:
- You are at least 18 years old
- You are legally capable of entering into binding agreements
- The information you provide is accurate and complete
We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion if these Terms are violated.
2. Products & Availability
ZA-CASA offers home decoration products for sale online.
We strive to ensure that:
- Product descriptions are accurate
- Images reflect the actual product as closely as possible
- Pricing is correct
However:
- Colors may vary slightly due to screen settings
- We reserve the right to modify or discontinue products at any time without notice
- Product availability is subject to stock
3. Pricing & Payments
All prices listed on the Website are in Egyptian Pounds (EGP) unless otherwise stated.
We accept the following payment methods:
- Cash on Delivery (COD)
- InstaPay
- Vodafone Cash
We reserve the right to:
- Update prices at any time
- Correct pricing errors
- Cancel orders placed with incorrect pricing
Orders will only be processed once confirmed according to our internal verification procedures.
4. Order Confirmation & Acceptance
After placing an order, you may receive an email confirmation. This does not constitute final acceptance of your order.
We reserve the right to:
- Cancel or refuse any order
- Limit quantities per customer
- Request additional verification before processing
An order is considered accepted once it has been confirmed and prepared for shipment.
5. Shipping & Delivery
Delivery times are estimates and may vary depending on location and external factors.
ZA-CASA is not responsible for delays caused by:
- Courier companies
- Incorrect customer information
- Force majeure events
Customers are responsible for ensuring accurate shipping details at checkout.
6. Cash on Delivery (COD) Policy
For COD orders:
- Customers must be available to receive the order
- Refusal of delivery without valid reason may result in restriction from future COD orders
ZA-CASA reserves the right to confirm orders by phone or message before shipment.
7. Returns & Refunds
Returns and refunds are governed by our separate Refund & Return Policy, which forms part of these Terms & Conditions.
We encourage customers to review that policy before making a purchase.
8. Intellectual Property
All content on this Website, including but not limited to:
- Logos
- Designs
- Product images
- Text
- Graphics
- Branding elements
are the exclusive property of ZA-CASA and may not be copied, reproduced, or used without prior written consent.
Unauthorized use may result in legal action.
9. Limitation of Liability
To the maximum extent permitted by law, ZA-CASA shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or data
- Damages resulting from misuse of products
Our total liability for any claim shall not exceed the amount paid for the product in question.
10. User Conduct
You agree not to:
- Use the Website for unlawful purposes
- Attempt to interfere with Website security
- Submit false or misleading information
- Engage in fraudulent transactions
Violation of these terms may result in restricted access and legal action.
11. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect and process your data.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
Any disputes arising in connection with these Terms shall fall under the exclusive jurisdiction of the competent Egyptian courts.
13. Changes to Terms
ZA-CASA reserves the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on this page.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Email: Contact@za-casa.com
Website: www.za-casa.com
