Privacy Policy
Welcome to ZA-CASA (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from www.za-casa.com (the “Website”).
By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit or interact with our Website, we may collect the following types of information:
A. Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping address
- Billing details (if applicable)
- Order details
B. Payment Information
We offer payment through:
- Cash on Delivery (COD)
- InstaPay
- Vodafone Cash
For digital payments (InstaPay and Vodafone Cash), payment information is processed directly through the respective payment service provider. We do not store your financial account details on our servers.
C. Automatically Collected Information
When you browse our Website, we may automatically collect:
- IP address
- Device type
- Browser type
- Pages visited
- Time spent on pages
- Referring website
This information helps us improve performance, security, and user experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products to your address
- Communicate with you about your order
- Provide customer support
- Improve our Website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We only collect information necessary to provide our services effectively.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third parties only when necessary, including:
- Shipping and delivery partners to fulfill your order
- Payment service providers to process payments
- Service providers who help operate our Website
These third parties are required to protect your information and use it only for the purpose of providing their services.
We may also disclose information if required by law or to protect our legal rights.
4. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill your orders
- Maintain financial and transaction records
- Comply with legal obligations
- Resolve disputes
When no longer required, your data will be securely deleted or anonymized.
5. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
- Improve browsing experience
- Analyze Website traffic
- Remember user preferences
You can modify your browser settings to refuse cookies, but this may affect certain Website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from:
- Unauthorized access
- Misuse
- Alteration
- Disclosure
However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to certain data processing
To exercise any of these rights, please contact us at:
📩 Contact@za-casa.com
8. Children’s Privacy
Our Website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: Contact@za-casa.com
Website: www.za-casa.com
